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When scheduling and dispatching your HVAC service techs, the key to more profit is deploying the right tech with the right parts to the right jobs. Unfortunately, your current systems could be standing between dispatchers and a job well done.

The faces of the HVAC industry appear to be changing. Traditionally, the number of women in HVAC careers has been slim—hovering around 1.2 percent. However, momentum for women in the workforce is spiking. December job reports saw women outnumber men in the American workforce for only the second time.

Every day, mobile technology is becoming more and more intertwined with the field service industry. For today’s field techs, some of the most valuable tools for a job can’t be found in a tool belt. They’re HVAC apps on smartphones and tablets.

It doesn’t matter how big your company is; dispatching your team efficiently, without hang-ups, is at the center of profitability. Scheduling errors can completely stop your operation, leaving techs sitting idly by as money slides down the drain. At the same time, efficient dispatching doesn’t just increase productivity and bring in more money. It keeps the whole operation running in the right direction.

If you’re on top of the latest field service trends, you already know today’s workforce needs tools that you won’t find in your metal toolbox. To take your team to the next level, you’ll, no doubt, want to tap into on-the-job technology. That means harnessing the power and convenience of mobile apps.

Businesses are waking up to the advantages of HVAC service software. In fact, the demand for more organized systems and streamlined workflows has driven the field service management software industry to be worth an estimated $1.4 billion. At the same time, it’s expected to grow by 13 percent through 2019. However, with this demand comes unrealistic expectations that can cause problems for businesses. Here are some common misunderstandings about HVAC service software.