In today’s job market, the only thing harder than finding new employees is keeping them. There is a major shortage of qualified service technicians and the problem doesn’t seem to be going anywhere anytime soon. 

As the old cliche goes, there are only so many hours in a day. And if you’re a growing field service company, what you do with those hours can make or break your business. Optimizing your schedule to complete as many service calls as possible will help the day

Approximately 81% of small businesses anticipate a recession in the coming year. And with many companies still recovering from the economic fallout of the COVID-19 pandemic, that prospect is more than a little nerve-wracking.

Since the start of the pandemic, the field service industry has been flipped on its head and turned inside out. We were forced to find new technologies and operating models that allowed us to continue serving clients under strenuous circumstances.

First, your field technician falls behind because they don’t have the info they need.  Then, they call the office to get the right paperwork. Now the office is behind. 

We get it. Change is scary. But you know what’s even scarier? A data security breach. Wasting money. Getting left behind as your competitors grow. There are dozens of ways a poor technological infrastructure can fail your business; but the good news is, there’s one surefire way to improve