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Davisware’s GlobalWarranty is the industry’s most widely-used warranty management and claims processing software for commercial and residential equipment manufacturers. Read on to see how GlobalWarranty can improve your business. 

Manage Parts & Equipment

With GlobalWarranty, you can centralize serialized equipment and parts management. You’ll uncover repeat problems and get a better understanding of the true lifetime value of equipment. 

Equipment Management

Return Merchandise Authorization (RMA)

UPS Integration on RMA Parts

Features by Brand

Part Invoice Validation

Product Registration

Serial Validation

Streamline Claim Process

GlobalWarranty helps simplify claim management and incident tracking for an entirely streamlined process. With the ability to set predefined acceptance criteria, agents can instantly validate and process claims. 

Claim Dispatch

Language Translation

Integration DW FSM

Inform Customers

Strong customer relationships are vital to your business. Delivering top-quality service through communication and incident tracking help identify trends. With accurate customer data and product history, you have transparency of the entire claims process.

Incident Tracking


Address Validation

Real-Time Insights

Boost business intelligence with real-time data insights. GlobalWarranty helps identify problems and spot trends faster by accessing analytics. Leverage your insights to take your business to the next level. 

Up-to-Date Claim Status



Deploy Service Agents

Balancing the needs of your service agents and your customers is crucial. Using a system that keeps your agents’ rates competitive and efficiently dispatching them based on specific criteria will establish you as a leader in the industry.

Customizable Service Agent Labor Rates & Discounts

Agent Deployment Management

One system. Greater efficiency.
A bigger bottom line.

Learn more about how Davisware's field service management software can help you: