Solutions Built for
Manufacturers
Manage Parts & Equipment
With GlobalWarranty, you can centralize serialized equipment and parts management. You’ll uncover repeat problems and get a better understanding of the true lifetime value of equipment.
Equipment Management
Return Merchandise Authorization (RMA)
UPS Integration on RMA Parts
Features by Brand
Part Invoice Validation
Product Registration
Serial Validation
Streamline Claim Process
GlobalWarranty helps simplify claim management and incident tracking for an entirely streamlined process. With the ability to set predefined acceptance criteria, agents can instantly validate and process claims.
Claim Dispatch
Language Translation
Integration DW FSM
Inform Customers
Strong customer relationships are vital to your business. Delivering top-quality service through communication and incident tracking help identify trends. With accurate customer data and product history, you have transparency of the entire claims process.
Incident Tracking
CRM
Address Validation
Real-Time Insights
Boost business intelligence with real-time data insights. GlobalWarranty helps identify problems and spot trends faster by accessing analytics. Leverage your insights to take your business to the next level.
Up-to-Date Claim Status
Reporting
API/Integrations
Deploy Service Agents
Balancing the needs of your service agents and your customers is crucial. Using a system that keeps your agents’ rates competitive and efficiently dispatching them based on specific criteria will establish you as a leader in the industry.
Customizable Service Agent Labor Rates & Discounts
Agent Deployment Management
One system. Greater efficiency.
A bigger bottom line.
Learn more about how Davisware's field service management software can help you: