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With more than 30 years of experience in the field service management business, our expertise runs deep in your industry. Explore our various resources to find the answers to your questions. If you still can’t find what you’re looking for, please reach out and we’ll be happy to help.
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On-demand Webinar: The Importance of a Planned Maintenance Strategy
It is critical to have a long-term planned maintenance (PM) strategy that will deliver results for your field service business on a regular basis. In this webinar you will learn: How to build and maintain a scalable planned maintenance strategy for your business About the importance of building a planned maintenance item list How earned revenue tracking can help you create better financial reporting About the importance of tracking equipment maintenance history and how to leverage this to boost sales How to differentiate between scheduled or planned maintenance and emergency services How to set up different billing practices for contract vs non-contract customers How to automate many aspects of service, including billing, scheduling, and renewing contracts What customer retention, planning, tracking, and process automation looks like in our field service management solutions
Latest Resources
On-demand Webinar: PPP Re-Opening Updates and Applications
The Treasury Department has re-opened the Paycheck Protection Program (PPP) for new borrowers and certain existing borrowers. With notable changes and new safeguards to prioritize smaller businesses in this second round of funding certain existing PPP borrowers can request to modify their First Draw PPP Loan amount; and certain existing PPP borrowers are now eligible to apply for a Second Draw PPP Loan. In this webinar we will: Briefly revisit how PPP forgiveness is measured Examine the key changes and updates to eligibility criteria, and application process Show you how to maximize your forgiveness Answer your questions pertaining to the program re-opening Provide our recommendations, and explore next steps in applying for a Second Draw Loan
On-demand Webinar: The Power of Technology in the Field
In this webinar, we will be chatting with two industry leading field service technicians that have leveraged the power of visual intelligence technology to improve communication between the field and the office. Facilitated by live conversation, we will be getting real about the daily challenges field techs face, how challenges are amplified in a COVID-19 world, and how cutting-edge technology helps boost technician productivity to overcome challenges.
On-demand Webinar: Updates to the PPP and other relief programs
This webinar will touch on the updates to the Payment Protection Program, some of which have already been implemented. In addition, Terry Moore will walk you through other relief programs available, including: -EIDL Program -Main Street Lending Program -Families First Coronavirus Response Act
On-demand Webinar: Contactless Payments
The pandemic has accelerated an already-expanding demand for payment methods that minimize human intervention and contact. In the webinar, we’ll look at: how contactless payments are changing and rapidly becoming necessities and what that means for the consumer experience how contactless payments are minimizing the amount of data your employees need to manage and the considerations related to security and fraud the individual payment methods and why they are important for you and your commercial customers
One system. Greater efficiency.
A bigger bottom line.
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