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Businesses are quickly waking up to the benefits of field service management. In fact, the global field service management market is expected to grow from $2.8 billion in 2019 to $5.9 billion by 2024.

Are you curious about how you can use marketing to improve your business? Let’s dive into what the experts are saying. We recently came across an article by the marketing group Blue Corona that lays out some helpful advice for contractors.

Unorganized systems are costing business owners more time and money than most realize. In fact, low employee engagement alone is costing businesses an estimated $7 trillion in lost productivity. At the same time, manual systems are leading to botched jobs, mistakes, and lost paperwork.

There’s a common question floating in the minds of many field service business owners: Should I stick with what I know or start embracing technology?

Businesses are waking up to the advantages of HVAC service software. In fact, the demand for more organized systems and streamlined workflows has driven the field service management software industry to be worth an estimated $1.4 billion. At the same time, it’s expected to grow by 13 percent through 2019. However, with this demand comes unrealistic expectations that can cause problems for businesses. Here are some common misunderstandings about HVAC service software.

A positive customer service experience is at the heart of every thriving business. In fact, poor customer service costs businesses an estimated $75 billion per year. For contract service businesses, that means it’s important to promote outstanding customer service through every job, phone call, and interaction.