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Make no mistake: If you’re using simple field service management systems, it’s holding your business back. Whether you inherited unorganized processes or have multiple software systems to sort through, taking control can seem like a hefty task.

Field service management software should be more than just another useful tool. For many, it’s an investment that replaces all those one-off solutions your organization has collected over the years.

In 2019, an astonishing amount of states enacted sweeping changes to their sales tax collection laws. Expect 2020 to be equally exciting, in different ways.

We’ve seen it time and time again: A company spends hours picking out field service software only to trip up on the same obstacles when it comes time to use it.

Does your field service management software support the key performance indicators (KPIs) your business needs most? If you pinpoint the right KPIs, they can completely carry your business. McKinsey says 80 percent of improvements can be achieved by addressing 20 percent of the current causes of poor performance.

You’ve probably felt changes in the field service industry throughout the last year. It’s not your imagination. The industry is changing rapidly. In fact, the field service management market is expected to grow to $6.68 billion by 2023. It was valued at just $2.86 billion two years ago.