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It doesn’t matter how big your company is; dispatching your team efficiently, without hang-ups, is at the center of profitability. Scheduling errors can completely stop your operation, leaving techs sitting idly by as money slides down the drain. At the same time, efficient dispatching doesn’t just increase productivity and bring in more money. It keeps the whole operation running in the right direction.

If you’re on top of the latest field service trends, you already know today’s workforce needs tools that you won’t find in your metal toolbox. To take your team to the next level, you’ll, no doubt, want to tap into on-the-job technology. That means harnessing the power and convenience of mobile apps.

Are your current software systems holding the business back? They shouldn’t be. Unfortunately, if your organization uses multiple databases on a daily basis, it could be wrecking employee morale and clogging revenue streams.

Make no mistake: If you’re using simple field service management systems, it’s holding your business back. Whether you inherited unorganized processes or have multiple software systems to sort through, taking control can seem like a hefty task.

Field service management software should be more than just another useful tool. For many, it’s an investment that replaces all those one-off solutions your organization has collected over the years.

In 2019, an astonishing amount of states enacted sweeping changes to their sales tax collection laws. Expect 2020 to be equally exciting, in different ways.