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In today’s job market, the only thing harder than finding new employees is keeping them. There is a major shortage of qualified service technicians and the problem doesn’t seem to be going anywhere anytime soon. 

Approximately 81% of small businesses anticipate a recession in the coming year. And with many companies still recovering from the economic fallout of the COVID-19 pandemic, that prospect is more than a little nerve-wracking.

Since the start of the pandemic, the field service industry has been flipped on its head and turned inside out. We were forced to find new technologies and operating models that allowed us to continue serving clients under strenuous circumstances.