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XOi <> ECI Davisware Integration

XOi equips service teams with technician enablement tools on the jobsite and delivers AI-based solutions to drive productivity, elevate customer experience, generate new revenue, and help close the skilled labor gap.

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TRUSTED BY THESE GREAT BRANDS
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XOi’s System of Intelligence for Field Service Businesses

Field Service visionaries tap into millions of jobs completed in XOi to gain unprecedented insight into their asset portfolio.

Field Solutions for Technicians

As simple as providing techs a process and instructions to follow, and as complex as AI automatically completing tasks for them; XOi levels-up your technicians.

Data Solutions for the Business

XOi automatically documents field-truth and delivers equipment information instantly to the brain of your business — the back office. It’s frictionless access to data, so you know where to save, where to spend, and where to capitalize on opportunity.

Advisory Solutions for the Customer

XOi analyzes hundreds of origination and performance equipment data points. Giving you the keys to guide your customers on how to keep their equipment up and running with maximum efficiency.

“The way XOi keeps track of everything and simplifies our company-wide workflow is outstanding. Every week we find new ways to use XOi. It’s an excellent tool that helps us continue to innovate and provide the quality of work our customers expect and deserve.”

Jonathan Hatcher
Process Coordinator, SAM Service, Inc.

ECI DAVISWARE’S XOi PARTNERSHIP BY THE NUBMBERS

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Increase in Completed Service Requests

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Increase in Revenue per Request

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Decrease in Second Truck Rolls

How Do ECI Davisware Customers Benefit From The Integration?

Through our partnership with XOi, ECI Davisware gives users a fully-integrated solution for capturing, sharing, and saving visual intelligence from technicians in the field with XOi’s application. This integration lets you use any mobile device to document, communicate, and record field data in ECI Davisware’s software.

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mockup of XOi software on various devices

Identify Field Data that Drives Growth

Equipment uptime and asset capital planning are critical for asset owners, but contractors and service teams lack a data tool to quickly find maintenance and replacement opportunities.

With XOi’s equipment reports and technician alerts, teams can quickly uncover sales opportunities and create engagement plans that give them a competitive edge.

“We think giving our employees the ability to instantly tap into the collective wisdom of technicians, who jointly have thousands of years of experience, is an invaluable resource.”

Michael Rosone
VP of Service Sales, Arista Air Conditioning

One system. Greater efficiency.
A bigger bottom line.

Learn more about how ECI Davisware's field service management software can help you: