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ECI Davisware’s Workflow Automation

GlobalEdge now receives service requests from ServiceChannel, leading contractor sourcing platform for the nation’s top grocery store, retail, and restaurant brands including Walmart, Trader Joe’s, and Panda Express.

Available Now: Acceptance of service requests from ServiceChannel within Global Edge

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An increase in work order response time by up to

%

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An increase in your check-in compliance by up to

%

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A reduction in invoice processing time by up to

minutes per invoice

screenshot of ECI Davisware software

Step 1

GlobalEdge receives service requests directly into GlobalEdge (to the intake screen).

Step 2

Review the details, then accept or decline the work with the push of a button.

screenshot of ECI Davisware software
screenshot of ECI Davisware software

Step 3

Upon acceptance, a service order will generate that will appear on the scheduling board for the dispatcher.

Step 4

Any incoming updates on the job details are automatically added to the service order in GlobalEdge.

screenshot of ECI Davisware software

One system. Greater efficiency.
A bigger bottom line.

Learn more about how ECI Davisware's field service management software can help you: